![]() ![]() Select "Sign in with a Provider." and choose AT&T from the list of available providers. This will cause the HBO Max page to open, and you will want to click "Sign in" in the upper right corner of the screen. Make sure that your username and password are correct by going to AT&T's Direct Login page and signing in.įind the HBO Max tile on the service list and click "Getting Started" or "Continue Streaming." Try these steps to log into your HBO Max account. ![]() The AT&T Unlimited & More℠ Premium plan is eligble (if you chose HBO ® as your premium channel). Hello RyanC, let's look into why you're getting the HBO Max has expired error message. If after doing this, you still have the issue, please ask a new question and we'll assist as soon as possible. You can also find a complete list of steps to troubleshoot this error on our HBO Max Help page. If you get HBO Max with our unlimited wireless plan, use your AT&T login. If you have DirecTV with HBO Max, use your DirecTV login. Once all HBO Max enabled devices are logged out, then try logging in with only the product you currently get HBO Max included with. ![]() Go to your HBO Max Account by clicking on your username (on laptop/PC) or settings (on phone).To resolve, please log out of all of your devices that use HBO Max. However, you may have lost that bonus for one or the other product based on your plan or promotion expiring. For example, if you had wireless and DirecTV, you may have had HBO Max included with both of them. This issue is usually caused when a customer has multiple products with AT&T that were getting HBO included, and one went away. ![]()
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